Why can’t I open your templates?

Our template products are not standalone applications, but rather add-ons for Microsoft Word, Excel, and PowerPoint. Before purchasing templates, please make sure that you have the appropriate Microsoft software installed on your computer.

Can I use your templates to create commercial content?

Yes, you can use our templates in various ways, including for commercial purposes, as long as you do not resell them as editable template files.

Can I use the photos included in the templates?

Yes, you can use the supplied photos in connection with our templates or replace them with your own images.

Can I get a refund for my purchase?

If you purchased the product from our website, please contact us at info@themeinn.com. Unfortunately, we cannot issue refunds for purchases made on the Mac App Store, but you can contact Apple about it: http://www.apple.com/support/mac/app-store/.